Privacy Policy
Last Updated: July 2026
At Quisqueya Transfers, we respect your privacy and are committed to protecting the personal information you share with us when using our website or booking our transportation services.
This Privacy Policy explains how we collect, use, and protect your information.
1. Information We Collect
When you use our website, contact us, or make a booking, we may collect the following information:
- Full name
- Email address
- Phone number or WhatsApp number
- Pickup and drop-off location
- Hotel, resort, villa, or accommodation details
- Flight information, when required for airport transfers
- Number of passengers
- Travel date and time
- Special requests related to your transportation service
- Payment or booking information when processed through our booking system
We may also collect basic technical information such as browser type, device information, IP address, and website usage data through cookies or analytics tools.
2. How We Use Your Information
We use your information to:
- Confirm and manage your transfer reservation
- Contact you regarding your booking
- Coordinate pickup details with our drivers or operations team
- Provide customer support
- Improve our website and services
- Send important service-related updates
- Comply with legal, security, or operational requirements
We do not sell your personal information to third parties.
3. Sharing of Information
Your information may be shared only when necessary to provide the service you booked.
This may include sharing relevant booking details with:
- Assigned drivers
- Operations staff
- Booking or payment platforms
- Customer support providers
- Legal or regulatory authorities when required by law
Only the information needed to complete your service will be shared.
4. Payments
If payments are processed through third-party payment providers, your payment details are handled securely by those providers. Quisqueya Transfers does not store full credit card information on its website.
5. Cookies and Website Analytics
Our website may use cookies and analytics tools to improve user experience, measure website performance, and understand how visitors interact with our pages.
You can disable cookies through your browser settings, but some website features may not work properly.
6. Data Protection
We take reasonable steps to protect your personal information from unauthorized access, misuse, loss, or disclosure.
However, no online platform can guarantee 100% security, and users should also take care when sharing information online.
7. Your Rights
You may contact us at any time to:
- Request access to your personal information
- Ask us to correct inaccurate information
- Request deletion of your personal data, when applicable
- Ask questions about how your information is used
8. Third-Party Links
Our website may contain links to third-party platforms, booking engines, payment processors, or external websites. We are not responsible for the privacy practices or content of those third-party websites.
9. Children’s Privacy
Our services are intended for travelers and families booking transportation. We do not knowingly collect personal information from children without the consent of a parent or legal guardian.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date.
11. Contact Us
For questions about this Privacy Policy or how your information is handled, please contact us:
Quisqueya Transfers
Punta Cana, Dominican Republic
WhatsApp: +1 809-267-3221
Email: info@quisqueyatransfers.com